Your order details and personalization have been received.
Order updates
Track Your Order
Enter your order details below to see the latest shipment status, carrier updates, and delivery progress.
Track your shipment
Search with your order number and the email address or phone number used at checkout, or choose Tracking Number and enter it directly.
Where to find these details: Your order number is in your order-confirmation email. Your tracking number is added to the shipping email after the carrier receives the parcel.
Allow 2–5 business days for your personalized item to be produced before shipping.
Your tracking link is emailed after dispatch. Carrier scans may not appear immediately.
Production + shipping
10–13 business days2–5 business days production + 5–8 business days shipping.
Common tracking questions
I received a tracking number, but it shows no movement
This can happen before the carrier records its first scan or while a parcel is moving between facilities. Check the same link again later before assuming the parcel is stuck.
Why are there gaps between tracking updates?
Tracking does not always update at every step. Weather, customs processing, carrier backlogs, and handoffs between delivery partners can create gaps between scans.
I cannot find my shipping email
Check the spam/junk folder for the email address used at checkout. If you still cannot find it after your production window, contact support with your order number and ordering email.
My order is beyond the estimated timeframe
If the order is beyond the delivery estimate shown above, contact us with your order number so we can review the shipment with you.
Still need help locating your order?
Send us your order number and the email address used at checkout.